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Agent Status
contactcentredb.agentstatus Description Columns Name Type Default Nullable Children Parents Comment AgentARN varchar(255) false UserName varchar(255) true Queue varchar(255) true RoutingProfile varchar(255) true Timestamp timestamp without time zone ...
public.partsumm_agent
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(100) false conversationid varchar(50) true conversationstartdate timestamp without time zone false conversationstartdateltc timestamp without time zone true ...
public.vwsurveydata
Description Survey Data View Table Definition CREATE VIEW vwsurveydata AS ( SELECT surveydata.surveyid, surveydata.conversationid, surveydata.surveyformid, surveydata.surveyname, surveydata.agentid, agent.name AS agentname, agent.department AS ...
public.mvwevaluationoverview
Description Materialized view for evaluation overview data Table Definition CREATE MATERIALIZED VIEW mvwevaluationoverview AS ( SELECT concat(evaldata.conversationid, '|', evaldata.evaluationid, '|', evaldata.evaluationformid) AS keyid, ...
public.vwtimeoffrequestdata
Description See TimeOffRequestData - Expands all the GUIDs with their lookups Table Definition CREATE VIEW vwtimeoffrequestdata AS ( SELECT tr.id, tr.userid, tr.isfulldayrequest, tr.status, tr.startdate, tr.notes, tr.timeoffduration, ...