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Logo Amazon Connect Data Dictionary Tables Name Columns Comment Type contactcentredb.queueobservations 13 BASE TABLE contactcentredb.queuemetrics 42 BASE TABLE contactcentredb.usergroups 15 BASE TABLE contactcentredb.agentstatus 12 BASE TABLE ...
Contact Trace Records
contactcentredb.contacttracerecords Description Columns Name Type Default Nullable Children Parents Comment ContactId varchar(255) false AgentName varchar(255) true AfterContactWorkDuration integer true AgentInteractionDuration integer true ...
public.convvoicesummarydata
Description AI-generated summaries for voice conversations from Genesys Cloud Speech and Text Analytics Columns Name Type Default Nullable Children Parents Comment keyid varchar(150) false Primary key composed of conversation ID, summary type, and ...
public.odcontactlistdata
Description Outbound Dialling Contact List Data - Any new attribs are added automatically by the adapter. Columns Name Type Default Nullable Children Parents Comment keyid varchar(100) false Primary Key contactlistid varchar(50) true Contact List ...
Matched Category
contactcentredb.matched_category Description Columns Name Type Default Nullable Children Parents Comment contact_id varchar(255) false category varchar(255) false db_last_updated timestamp without time zone true Constraints Name Type Definition ...