| Audience | Feature | Estimated Release Date | Status | Comments |
| Customer | CSI: Timeshift plugin | March 2025 | Limited Release | Currently being delivered in limited beta - contact support for more information |
| Architecture | Genesys Adapter: Upgrade legacy licensing server | March 2025 | Deployed | |
| Customer | Genesys Adapter: Automated Permissions update | March 2025 | Deployed | |
| Customer | CSI: Realtime Team/Agent Dashboard | March 2025 | Deployed | |
| Customer | CSI: Voice Analytics Sentinment Dashboard | |||
| Customer | Genesys Adapter: Co-Pilot Integration | September 2025 | Scoping and Delivery | |
| Customer | Genesys Adapter: Realtime Streaming Metrics | Scoping | ||
| Customer | COPC Benchmarking data | September 2025 | Scoping and Delivery | |
| Customer | CSI: Feature Use Dashboard | Upcoming Scoping | ||
| Customer | Time of day tracking for queue changes (Temporal database assets) | Upcoming Scoping | ||
| Customer | Knowledge Quest | Scoping and Delivery | ||
| Customer | Gen AI Report Builder (V1) | Upcoming Scoping | ||
| Customer | Adoption ROI | Upcoming Scoping | ||
| Customer | Snowflake marketplace listing | Upcoming Scoping | ||
| Customer | Business user chatbot/Auto alerts | Upcoming Scoping | ||
| Customer | Auto alerts (data stream and transcript stream) | Upcoming Scoping | ||
| Architecture | QA Automation | Upcoming Scoping |