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Release Notes
Customer Science releases regular updates to our Genesys Adapter and associated CXiaaS offerings. Please review to understand our current releases: August 2024 Release July 2024 Release June 2024 Release May 2024 Release
May 2024 Release
Features Implement automated data dictionary Say hello to streamlined data management with our automated data dictionary feature, making it easier than ever to organize and understand your data. Implement first iteration of Version control in Schema ...
June 2024 Release
Features Implement automated data dictionary Say hello to streamlined data management with our automated data dictionary feature, making it easier than ever to organize and understand your data. Implement first iteration of Version control in Schema ...
August 2024 Release
Features: Presence Definitions Sync Fix: Presence definitions now sync across all divisions, ensuring consistent updates to the userpresencedata table. New JobMinimumDefinition Table: Introduced to track look-back and look-forward spans, enhancing ...
public.vwevaldata
Description See Evaluation Data Table Definition CREATE VIEW vwevaldata AS ( SELECT DISTINCT ed.keyid, ed.agenthasread, ed.assigneddate, ed.assigneddateltc, ed.conversationid, ed.evaluationformid, ed.evaluationid, ed.evaluatorid, ed.releasedate, ...