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Logo Amazon Connect Data Dictionary Tables Name Columns Comment Type contactcentredb.queueobservations 13 BASE TABLE contactcentredb.queuemetrics 42 BASE TABLE contactcentredb.usergroups 15 BASE TABLE contactcentredb.agentstatus 12 BASE TABLE ...
public.vwknowledgecategory
Description Knowledge base categories with KB context, document statistics, feedback metrics, and hierarchy information Table Definition CREATE VIEW vwknowledgecategory AS ( SELECT cat.id AS category_id, cat.name AS category_name, cat.description AS ...
public.vwactivitycodedetails
Description See activitycodes table Table Definition CREATE VIEW vwactivitycodedetails AS ( SELECT activitycodedetails.keyid, activitycodedetails.id, activitycodedetails.businessunitid, activitycodedetails.name, activitycodedetails.active, ...
public.vwknowledgedocument
Description Comprehensive view of knowledge documents with knowledge base, category context, and feedback statistics Table Definition CREATE VIEW vwknowledgedocument AS ( SELECT doc.id, doc.title, doc.visible, doc.state, doc.datecreated AS ...
public.vwknowledgedocumentfeedback
Description Comprehensive view of knowledge document feedback with user, document, version, and knowledge base context Table Definition CREATE VIEW vwknowledgedocumentfeedback AS ( SELECT fb.keyid, fb.feedbackid AS feedback_id, fb.datecreated AS ...