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public.copilotusagedata
Description Copilot feature usage analytics data with full groupBy dimension support Columns Name Type Default Nullable Children Parents Comment keyid varchar(200) false SHA256 hash of all groupBy dimensions + interval for uniqueness conversationid ...
public.vwcopilotsummaryinsights
Description Copilot summary insights with usage context Table Definition CREATE VIEW vwcopilotsummaryinsights AS ( SELECT cs.conversationid, cs.conversationstartdate, cs.conversationenddate, cs.conversationstartdateltc, cs.conversationenddateltc, ...
public.vwcopilotusagedata
Description Copilot usage analytics with user and queue context Table Definition CREATE VIEW vwcopilotusagedata AS ( SELECT cu.keyid, cu.conversationid, cu.summaryid, cu.usagedate, cu.userid, ud.name AS agent_name, ud.username AS agent_username, ...
public.agentcopilotaggregatesdata
Description Aggregated agent copilot usage metrics from Genesys Cloud Analytics API with all 24 dimensions Columns Name Type Default Nullable Children Parents Comment keyid varchar(200) false SHA256 hash of all 24 dimensions + interval for uniqueness ...
public.knowledgeaggregatesdata
Description Aggregated knowledge base usage metrics from Genesys Cloud Analytics API Columns Name Type Default Nullable Children Parents Comment keyid varchar(200) false Primary key - SHA256 hash of all dimensions and interval agentassistantid ...