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public.vwpresencedetails
Description See PresenceDetails: Presence Code Lookup Data Table Definition CREATE VIEW vwpresencedetails AS ( SELECT pd.id, pd.systempresence, pd.orgpresence, pd.deactivated, pd.type, CASE WHEN ((pd.divisionid)::text = '*'::text) THEN dd.id ELSE ...
public.vwuserpresencedatadaily
Description See UserPresenceDataDaily - Expands all the GUIDs with their lookups(Daily) Table Definition CREATE VIEW vwuserpresencedatadaily AS ( SELECT userpresencedatadaily.id, userpresencedatadaily.userid, userdetail.name AS agentname, ...
public.vwrealtimeuser
Description Real-time user data Table Definition CREATE VIEW vwrealtimeuser AS ( SELECT rd.name AS user_name, rd.id AS user_id, rd.divisionid, rd.groupname, rd.managername, rd.managerid, CASE WHEN (rd.systempresence = 'ON_QUEUE'::text) THEN ...
public.vwrealtimeuser_groups
Description Table Definition CREATE VIEW vwrealtimeuser_groups AS ( SELECT rd.name AS user_name, rd.id AS user_id, rd.divisionid, rd.division_name, rd.groupid, rd.groupname, rd.managername, rd.managerid, CASE WHEN (rd.systempresence = ...
public.participantattributesdynamic
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false conversationid varchar(50) false conversationstartdate timestamp without time zone false conversationstartdateltc timestamp without time zone true ...