public.queueinteractiondatadaily
Description
Columns
| keyid |
varchar(255) |
|
false |
|
|
|
| direction |
varchar(50) |
|
true |
|
|
|
| queueid |
varchar(50) |
|
true |
|
|
|
| mediatype |
varchar(50) |
|
true |
|
|
|
| wrapupcode |
varchar(255) |
|
true |
|
|
|
| startdate |
timestamp without time zone |
|
true |
|
|
|
| talertcount |
integer |
|
true |
|
|
|
| talerttimesum |
numeric(20,2) |
|
true |
|
|
|
| talerttimemax |
numeric(20,2) |
|
true |
|
|
|
| talerttimemin |
numeric(20,2) |
|
true |
|
|
|
| tansweredcount |
integer |
|
true |
|
|
|
| tansweredtimesum |
numeric(20,2) |
|
true |
|
|
|
| tansweredtimemax |
numeric(20,2) |
|
true |
|
|
|
| tansweredtimemin |
numeric(20,2) |
|
true |
|
|
|
| ttalkcount |
integer |
|
true |
|
|
|
| ttalktimesum |
numeric(20,2) |
|
true |
|
|
|
| ttalktimemax |
numeric(20,2) |
|
true |
|
|
|
| ttalktimemin |
numeric(20,2) |
|
true |
|
|
|
| ttalkcompletecount |
integer |
|
true |
|
|
|
| ttalkcompletetimesum |
numeric(20,2) |
|
true |
|
|
|
| ttalkcompletetimemax |
numeric(20,2) |
|
true |
|
|
|
| ttalkcompletetimemin |
numeric(20,2) |
|
true |
|
|
|
| tnotrespondingcount |
integer |
|
true |
|
|
|
| tnotrespondingtimesum |
numeric(20,2) |
|
true |
|
|
|
| tnotrespondingtimemax |
numeric(20,2) |
|
true |
|
|
|
| tnotrespondingtimemin |
numeric(20,2) |
|
true |
|
|
|
| theldcount |
integer |
|
true |
|
|
|
| theldtimesum |
numeric(20,2) |
|
true |
|
|
|
| theldtimemax |
numeric(20,2) |
|
true |
|
|
|
| theldtimemin |
numeric(20,2) |
|
true |
|
|
|
| theldcompletecount |
integer |
|
true |
|
|
|
| theldcompletetimesum |
numeric(20,2) |
|
true |
|
|
|
| theldcompletetimemax |
numeric(20,2) |
|
true |
|
|
|
| theldcompletetimemin |
numeric(20,2) |
|
true |
|
|
|
| thandlecount |
integer |
|
true |
|
|
|
| thandletimesum |
numeric(20,2) |
|
true |
|
|
|
| thandletimemax |
numeric(20,2) |
|
true |
|
|
|
| thandletimemin |
numeric(20,2) |
|
true |
|
|
|
| tacwcount |
integer |
|
true |
|
|
|
| tacwtimesum |
numeric(20,2) |
|
true |
|
|
|
| tacwtimemax |
numeric(20,2) |
|
true |
|
|
|
| tacwtimemin |
numeric(20,2) |
|
true |
|
|
|
| nconsult |
integer |
|
true |
|
|
|
| nconsulttransferred |
integer |
|
true |
|
|
|
| noutbound |
integer |
|
true |
|
|
|
| nerror |
integer |
|
true |
|
|
|
| ntransferred |
integer |
|
true |
|
|
|
| nblindtransferred |
integer |
|
true |
|
|
|
| nconnected |
integer |
|
true |
|
|
|
| noffered |
integer |
|
true |
|
|
|
| noversla |
integer |
|
true |
|
|
|
| tacdcount |
integer |
|
true |
|
|
|
| tacdtimesum |
numeric(20,2) |
|
true |
|
|
|
| tacdtimemax |
numeric(20,2) |
|
true |
|
|
|
| tacdtimemin |
numeric(20,2) |
|
true |
|
|
|
| tdialingcount |
integer |
|
true |
|
|
|
| tdialingtimesum |
numeric(20,2) |
|
true |
|
|
|
| tdialingtimemax |
numeric(20,2) |
|
true |
|
|
|
| tdialingtimemin |
numeric(20,2) |
|
true |
|
|
|
| tcontactingcount |
integer |
|
true |
|
|
|
| tcontactingtimesum |
numeric(20,2) |
|
true |
|
|
|
| tcontactingtimemax |
numeric(20,2) |
|
true |
|
|
|
| tcontactingtimemin |
numeric(20,2) |
|
true |
|
|
|
| tvoicemailcount |
integer |
|
true |
|
|
|
| tvoicemailtimesum |
numeric(20,2) |
|
true |
|
|
|
| tvoicemailtimemax |
numeric(20,2) |
|
true |
|
|
|
| tvoicemailtimemin |
numeric(20,2) |
|
true |
|
|
|
| tflowoutcount |
integer |
|
true |
|
|
|
| tflowouttimesum |
numeric(20,2) |
|
true |
|
|
|
| tflowouttimemax |
numeric(20,2) |
|
true |
|
|
|
| tflowouttimemin |
numeric(20,2) |
|
true |
|
|
|
| twaitcount |
integer |
|
true |
|
|
|
| twaittimesum |
numeric(20,2) |
|
true |
|
|
|
| twaittimemax |
numeric(20,2) |
|
true |
|
|
|
| twaittimemin |
numeric(20,2) |
|
true |
|
|
|
| tabandoncount |
integer |
|
true |
|
|
|
| tabandontimesum |
numeric(20,2) |
|
true |
|
|
|
| tabandontimemax |
numeric(20,2) |
|
true |
|
|
|
| tabandontimemin |
numeric(20,2) |
|
true |
|
|
|
| servicelevelnumerator |
numeric(20,2) |
|
true |
|
|
|
| serviceleveldenominator |
numeric(20,2) |
|
true |
|
|
|
| av1count |
integer |
|
true |
|
|
|
| av1timesum |
numeric(20,2) |
|
true |
|
|
|
| av1timemax |
numeric(20,2) |
|
true |
|
|
|
| av1timemin |
numeric(20,2) |
|
true |
|
|
|
| av2count |
integer |
|
true |
|
|
|
| av2timesum |
numeric(20,2) |
|
true |
|
|
|
| av2timemax |
numeric(20,2) |
|
true |
|
|
|
| av2timemin |
numeric(20,2) |
|
true |
|
|
|
| av3count |
integer |
|
true |
|
|
|
| av3timesum |
numeric(20,2) |
|
true |
|
|
|
| av3timemax |
numeric(20,2) |
|
true |
|
|
|
| av3timemin |
numeric(20,2) |
|
true |
|
|
|
| av4count |
integer |
|
true |
|
|
|
| av4timesum |
numeric(20,2) |
|
true |
|
|
|
| av4timemax |
numeric(20,2) |
|
true |
|
|
|
| av4timemin |
numeric(20,2) |
|
true |
|
|
|
| av5count |
integer |
|
true |
|
|
|
| av5timesum |
numeric(20,2) |
|
true |
|
|
|
| av5timemax |
numeric(20,2) |
|
true |
|
|
|
| av5timemin |
numeric(20,2) |
|
true |
|
|
|
| av6count |
integer |
|
true |
|
|
|
| av6timesum |
numeric(20,2) |
|
true |
|
|
|
| av6timemax |
numeric(20,2) |
|
true |
|
|
|
| av6timemin |
numeric(20,2) |
|
true |
|
|
|
| av7count |
integer |
|
true |
|
|
|
| av7timesum |
numeric(20,2) |
|
true |
|
|
|
| av7timemax |
numeric(20,2) |
|
true |
|
|
|
| av7timemin |
numeric(20,2) |
|
true |
|
|
|
| av8count |
integer |
|
true |
|
|
|
| av8timesum |
numeric(20,2) |
|
true |
|
|
|
| av8timemax |
numeric(20,2) |
|
true |
|
|
|
| av8timemin |
numeric(20,2) |
|
true |
|
|
|
| av9count |
integer |
|
true |
|
|
|
| av9timesum |
numeric(20,2) |
|
true |
|
|
|
| av9timemax |
numeric(20,2) |
|
true |
|
|
|
| av9timemin |
numeric(20,2) |
|
true |
|
|
|
| av10count |
integer |
|
true |
|
|
|
| av10timesum |
numeric(20,2) |
|
true |
|
|
|
| av10timemax |
numeric(20,2) |
|
true |
|
|
|
| av10timemin |
numeric(20,2) |
|
true |
|
|
|
| updated |
timestamp without time zone |
|
true |
|
|
|
| startdateltc |
timestamp without time zone |
|
true |
|
|
|
Constraints
| queueinteractiondatadaily_pkey |
PRIMARY KEY |
PRIMARY KEY (keyid) |
Indexes
| queueinteractiondatadaily_pkey |
CREATE UNIQUE INDEX queueinteractiondatadaily_pkey ON public.queueinteractiondatadaily USING btree (keyid) |
Related Articles
public.vwqueueinteractiondatadaily
Description Queue Interaction Data Daily Data Table Definition CREATE VIEW vwqueueinteractiondatadaily AS ( SELECT queueinteractiondatadaily.keyid, queueinteractiondatadaily.startdate, queueinteractiondatadaily.direction, ...
public.participantattributesdynamic
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false conversationid varchar(50) false conversationstartdate timestamp without time zone false conversationstartdateltc timestamp without time zone true ...
public.userpresencedetaileddata
Description User Presence Detailed Data Columns Name Type Default Nullable Children Parents Comment keyid varchar(255) false Primary Key userid varchar(50) true Agent GUID starttime timestamp without time zone false Start Time (UTC) starttimeltc ...
public.evalquestiondata
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false evaluationid varchar(50) false evaluationformid varchar(50) false questiongroupid varchar(50) true questionid varchar(50) true answerid varchar(50) true ...
public.userinteractionpresencedetaileddata
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(255) false userid varchar(50) true starttime timestamp without time zone false starttimeltc timestamp without time zone true endtime timestamp without time zone ...