public.vwqueuedetails

public.vwqueuedetails

Description

See QueueDetails: Queue Lookup data

Table Definition

CREATE VIEW vwqueuedetails AS (
 SELECT qd.id,
    qd.name,
    qd.description,
    "substring"((qd.description)::text, 'queuegroup=([^;]+)(;|$)'::text) AS queuegroup,
    "substring"((qd.description)::text, 'region=([^;]+)(;|$)'::text) AS region,
    "substring"((qd.description)::text, 'grouptype=([^;]+)(;|$)'::text) AS grouptype,
    "substring"((qd.description)::text, 'country=([^;]+)(;|$)'::text) AS country,
    "substring"((qd.description)::text, 'language=([^;]+)(;|$)'::text) AS language,
    "substring"((qd.description)::text, 'accountowner=([^;]+)(;|$)'::text) AS accountowner,
    qd.divisionid,
    divisiondetails.name AS divisionname,
    divisiondetails.name AS vwuserpresencedata,
    qd.enabletranscription,
    qd.isactive
   FROM (queuedetails qd
     JOIN divisiondetails divisiondetails ON (((qd.divisionid)::text = (divisiondetails.id)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
id varchar(50) true Primary Key/Queue ID
name varchar(255) true Queue Name
description varchar(255) true Queue Description
queuegroup text true Queue Group
region text true Region
grouptype text true Group Type
country text true Country
language text true Language
accountowner text true
divisionid varchar(50) true Queue Division ID
divisionname varchar(50) true Queue Division Name
vwuserpresencedata varchar(50) true User Presence Data
enabletranscription boolean true Enable Transcription Yes/No
isactive boolean true Active Yes/No

Referenced Tables

Name Columns Comment Type
public.queuedetails 7 Queue Lookup data BASE TABLE
public.divisiondetails 4 BASE TABLE

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