public.vwuserlanguagemappings

public.vwuserlanguagemappings

Description

User routing language assignments with user and division context

Table Definition
CREATE VIEW vwuserlanguagemappings AS (
 SELECT (ulm.userid)::text AS user_id,
    (ud.name)::text AS user_name,
    (ud.divisionid)::text AS division_id,
    (ud.state)::text AS user_state,
    ud.email AS user_email,
    (ud.username)::text AS username,
    (ud.title)::text AS title,
    (ud.managerid)::text AS manager_id,
    (ud.acdautoanswer)::text AS acd_auto_answer,
    (ulm.languageid)::text AS language_id,
    (ulm.languagename)::text AS language_name,
    ulm.proficiency AS language_proficiency,
    (ulm.state)::text AS language_state,
    (ud.divisionname)::text AS division_name
   FROM (userlanguagemappings ulm
     LEFT JOIN vwuserdetail ud ON (((ulm.userid)::text = (ud.id)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
user_id text true User GUID
user_name text true User name
division_id text true User division GUID
user_state text true User state
user_email text true User email address
username text true Username
title text true User title
manager_id text true Manager GUID
acd_auto_answer text true ACD auto answer setting
language_id text true Routing language GUID
language_name text true Routing language name
language_proficiency numeric(20,2) true User language proficiency
language_state text true User language mapping state
division_name text true User division name

Referenced Tables

Name Columns Comment Type
public.userlanguagemappings 7 BASE TABLE
public.vwuserdetail 18 User details with manager and division context VIEW

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