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Logo Amazon Connect Data Dictionary Tables Name Columns Comment Type contactcentredb.queueobservations 13 BASE TABLE contactcentredb.queuemetrics 42 BASE TABLE contactcentredb.usergroups 15 BASE TABLE contactcentredb.agentstatus 12 BASE TABLE ...
public.detailedinteractiondata
Description Conversation Detailed Data Columns Name Type Default Nullable Children Parents Comment keyid varchar(255) false conversationid varchar(50) true Conversation GUID conversationstartdate timestamp without time zone false Conversation Start ...
public.vwdetailedinteractiondata
Description See DetailedInteractionData - Expands all the GUIDs with their lookups Table Definition CREATE VIEW vwdetailedinteractiondata AS ( SELECT di.keyid, di.conversationid, di.conversationstartdate, di.conversationstartdateltc, ...
Contact Lens Summary
contactcentredb.contact_lens_summary Description Columns Name Type Default Nullable Children Parents Comment contact_id varchar(255) false transcript_summary varchar true overall_sentiment_agent double precision true overall_sentiment_customer double ...
public.flowoutcomedata
Description Conversation Flow Outcome Data Columns Name Type Default Nullable Children Parents Comment keyid varchar(255) false conversationid varchar(50) true Conversation GUID conversationstartdate timestamp without time zone false Conversation ...