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Logo Amazon Connect Data Dictionary Tables Name Columns Comment Type contactcentredb.queueobservations 13 BASE TABLE contactcentredb.queuemetrics 42 BASE TABLE contactcentredb.usergroups 15 BASE TABLE contactcentredb.agentstatus 12 BASE TABLE ...
public.convvoiceoverviewdata
Description Voice Analysis Overview Data Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false Primary Key conversationid varchar(50) true Conversation GUID sentimentscore numeric(20,2) true Convesation Sentiment Score ...
Release Notes
Customer Science releases regular updates to our Genesys Adapter and associated CXiaaS offerings. Please review to understand our current releases: April 2026 April 2026 Version v3.60.1 - April 17, 2026 New Features None in this release. Improvements ...
public.detailedinteractiondata
Description Conversation Detailed Data Columns Name Type Default Nullable Children Parents Comment keyid varchar(255) false conversationid varchar(50) true Conversation GUID conversationstartdate timestamp without time zone false Conversation Start ...
public.vwdetailedinteractiondata
Description Detailed interaction data with lookup expansion Table Definition CREATE VIEW vwdetailedinteractiondata AS ( SELECT di.keyid, di.conversationid, di.conversationstartdate, di.conversationstartdateltc, di.conversationenddate, ...