Related Articles
public.vwrealtimeuser_groups
Description Table Definition CREATE VIEW vwrealtimeuser_groups AS ( SELECT rd.name AS user_name, rd.id AS user_id, rd.divisionid, rd.division_name, rd.groupid, rd.groupname, rd.managername, rd.managerid, CASE WHEN (rd.systempresence = ...
End User Licence Agreement (EULA)
End User Licence Agreement – Customer Science Insights Platform The Customer Science Insights Platform referred to as the CSI platform and its associated applications and related services, websites and tools (together the Platform) is owned and ...
CXiaaS: Genesys Cloud Adapter for External Analytics
Why do you need analytics? Data Analytics forms the backbone of business intelligence. It enables benchmarking, accurate reporting, KPI tracking and insights into consumer behaviour, allowing you to stay ahead of your competition. Customer Experience ...
README
Logo Genesys Adapter Data Dictionary Tables Name Columns Comment Type public.tabledefinitions 5 Subscription Detailed Data BASE TABLE public.activeqmembersdata 9 Historical Active Membership of Queues BASE TABLE public.activitycodedetails 11 Activity ...
CSI - Customer Hosted Deployment Requirements
Overview Document Purpose: This document outlines the infrastructure and configuration requirements for deploying the CSI (Genesys Cloud Data Adapter) platform in a customer-hosted environment. The platform synchronises Genesys Cloud operational and ...