CXiaaS Onboarding checklist
The below is a list of items to be confirmed as part of an effective onboarding for CXiaaS
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Item
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Reference
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Genesys Client ID and Secret configured | Customer Science provides a process to create this with a defined permissions role
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Preferred SSO Provider
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Preferred domain name for CXiaaS
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This is typically customername.cxiaas.customerscience.com.au.
Please advice if you would like this to be different
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Initial authorised users
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A list of all users and associated role to be provided at the provisioning of the instance.
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