| keyid |
varchar(200) |
|
false |
|
|
Composite primary key: conversationid|summaryid|queueid|userid |
| conversationid |
varchar(100) |
|
true |
|
|
Conversation GUID from groupBy |
| summaryid |
varchar(100) |
|
true |
|
|
Summary GUID from groupBy |
| queueid |
varchar(100) |
|
true |
|
|
Queue GUID from groupBy |
| userid |
varchar(100) |
|
true |
|
|
User GUID from groupBy |
| triggersourceid |
varchar(100) |
|
true |
|
|
Trigger source ID from groupBy |
| copied |
boolean |
|
true |
|
|
Whether summary was copied (from groupBy) |
| presented |
boolean |
|
true |
|
|
Whether summary was presented (from groupBy) |
| summarygenerated |
boolean |
|
true |
|
|
Whether summary was generated (from groupBy) |
| wrapupcodesgenerated |
boolean |
|
true |
|
|
Whether wrap-up codes were generated (from groupBy) |
| wrapupcodesuggestionselected |
boolean |
|
true |
|
|
Whether wrap-up code suggestion was selected (from groupBy) |
| editedfield |
varchar(100) |
|
true |
|
|
Field that was edited (from groupBy) |
| errortype |
varchar(100) |
|
true |
|
|
Error type if any (from groupBy) |
| language |
varchar(10) |
|
true |
|
|
Language detected (from groupBy) |
| mediatype |
varchar(50) |
|
true |
|
|
Media type (from groupBy) |
| messagetype |
varchar(50) |
|
true |
|
|
Message type (from groupBy) |
| triggersourceoutcome |
varchar(100) |
|
true |
|
|
Trigger source outcome (from groupBy) |
| triggersourcetype |
varchar(100) |
|
true |
|
|
Trigger source type (from groupBy) |
| summaryrating |
integer |
|
true |
|
|
Summary rating (from groupBy) |
| wrapupcoderating |
integer |
|
true |
|
|
Wrap-up code rating (from groupBy) |
| usagedate |
date |
|
true |
|
|
Derived usage date for aggregation (UTC) |
| nconversationsummaries |
integer |
|
true |
|
|
Number of conversation summaries (metric) |
| nconversationsummaryengagements |
integer |
|
true |
|
|
Number of conversation summary engagements (metric) |
| tconversationsummary |
integer |
|
true |
|
|
Time spent on conversation summary (metric) |
| updated |
timestamp without time zone |
|
true |
|
|
Date row was last updated (UTC) |