public.vwflowoutcomedata

public.vwflowoutcomedata

Description

Flow Outcome Data with conversation summary enrichment and outcome name

Table Definition 
CREATE VIEW vwflowoutcomedata AS (
 SELECT fod.keyid,
    fod.conversationid,
    fod.conversationstartdate,
    fod.conversationstartdateltc,
    fod.conversationenddate,
    fod.conversationenddateltc,
    fod.flowoutcomestartdate,
    fod.flowoutcomestartdateltc,
    fod.flowoutcomeenddate,
    fod.flowoutcomeenddateltc,
    fod.flowid,
    fod.flowname,
    fod.flowversion,
    fod.flowtype,
    fod.flowoutcomeid,
    fod.flowoutcome,
    fod.flowoutcomevalue,
    fodetl.name AS flowoutcomename,
    cs.firstqueueid,
    cs.firstqueuename,
    cs.lastqueueid,
    cs.lastqueuename,
    cs.firstagentid,
    cs.firstagentname,
    cs.lastagentid,
    cs.lastagentname,
    cs.divisionid,
    dd.name AS divisionname,
    fod.updated
   FROM (((flowoutcomedata fod
     LEFT JOIN flowoutcomedetails fodetl ON (((fodetl.id)::text = (fod.flowoutcomeid)::text)))
     LEFT JOIN vwconvsummarydata cs ON (((cs.conversationid)::text = (fod.conversationid)::text)))
     LEFT JOIN divisiondetails dd ON (((cs.divisionid)::text = (dd.id)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
keyid varchar(255) true Primary Key
conversationid varchar(50) true Conversation GUID
conversationstartdate timestamp without time zone true Conversation Start Date (UTC)
conversationstartdateltc timestamp without time zone true Conversation Start Date (LTC)
conversationenddate timestamp without time zone true Conversation End Date (UTC)
conversationenddateltc timestamp without time zone true Conversation End Date (LTC)
flowoutcomestartdate timestamp without time zone true Flow Outcome Start (UTC)
flowoutcomestartdateltc timestamp without time zone true Flow Outcome Start (LTC)
flowoutcomeenddate timestamp without time zone true Flow Outcome End (UTC)
flowoutcomeenddateltc timestamp without time zone true Flow Outcome End (LTC)
flowid varchar(50) true Flow GUID
flowname varchar(255) true Flow Name
flowversion numeric(20,2) true Flow Version
flowtype varchar(50) true Flow Type
flowoutcomeid varchar(50) true Flow Outcome GUID
flowoutcome varchar(50) true Flow Outcome GUID Combined
flowoutcomevalue varchar(50) true Flow Outcome Value
flowoutcomename varchar(50) true Flow Outcome Name (from details)
firstqueueid varchar(50) true First Queue GUID
firstqueuename varchar(255) true First Queue Name
lastqueueid varchar(50) true Last Queue GUID
lastqueuename varchar(255) true Last Queue Name
firstagentid varchar(50) true First Agent GUID
firstagentname varchar(200) true First Agent Name
lastagentid varchar(50) true Last Agent GUID
lastagentname varchar(200) true Last Agent Name
divisionid varchar(50) true Division GUID
divisionname varchar(50) true Division Name
updated timestamp without time zone true Row Updated Date (UTC)

Referenced Tables

Name Columns Comment Type
public.flowoutcomedata 18 Conversation Flow Outcome Data BASE TABLE
public.flowoutcomedetails 13 Flow Outcome Details BASE TABLE
public.vwconvsummarydata 68 See ConvSummaryData - Expands all the GUIDs with their lookups VIEW
public.divisiondetails 4 BASE TABLE

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