Queue Interaction Data Daily Data
CREATE VIEW vwqueueinteractiondatadaily AS (
SELECT queueinteractiondatadaily.keyid,
queueinteractiondatadaily.startdate,
queueinteractiondatadaily.direction,
queueinteractiondatadaily.queueid,
queuedetails.name AS queuename,
queuedetails.divisionid AS queue_divisionid,
divisiondetails.name AS queue_divisionname,
queueinteractiondatadaily.mediatype,
queueinteractiondatadaily.wrapupcode,
wrapupdetails.name AS wrapupdesc,
queueinteractiondatadaily.talertcount,
queueinteractiondatadaily.talerttimesum,
(queueinteractiondatadaily.talerttimesum / 86400.00) AS talerttimesumday,
queueinteractiondatadaily.talerttimemax,
(queueinteractiondatadaily.talerttimemax / 86400.00) AS talerttimemaxday,
queueinteractiondatadaily.talerttimemin,
(queueinteractiondatadaily.talerttimemin / 86400.00) AS talerttimeminday,
queueinteractiondatadaily.tansweredcount,
queueinteractiondatadaily.tansweredtimesum,
(queueinteractiondatadaily.tansweredtimesum / 86400.00) AS tansweredtimesumday,
queueinteractiondatadaily.tansweredtimemax,
(queueinteractiondatadaily.tansweredtimemax / 86400.00) AS tansweredtimemaxday,
queueinteractiondatadaily.tansweredtimemin,
(queueinteractiondatadaily.tansweredtimemin / 86400.00) AS tansweredtimeminday,
queueinteractiondatadaily.ttalkcount,
queueinteractiondatadaily.ttalktimesum,
(queueinteractiondatadaily.ttalktimesum / 86400.00) AS ttalktimesumday,
queueinteractiondatadaily.ttalktimemax,
(queueinteractiondatadaily.ttalktimemax / 86400.00) AS ttalktimemaxday,
queueinteractiondatadaily.ttalktimemin,
(queueinteractiondatadaily.ttalktimemin / 86400.00) AS ttalktimeminday,
queueinteractiondatadaily.ttalkcompletecount,
queueinteractiondatadaily.ttalkcompletetimesum,
(queueinteractiondatadaily.ttalkcompletetimesum / 86400.00) AS ttalkcompletetimesumday,
queueinteractiondatadaily.ttalkcompletetimemax,
(queueinteractiondatadaily.ttalkcompletetimemax / 86400.00) AS ttalkcompletetimemaxday,
queueinteractiondatadaily.ttalkcompletetimemin,
(queueinteractiondatadaily.ttalkcompletetimemin / 86400.00) AS ttalkcompletetimeminday,
queueinteractiondatadaily.tnotrespondingcount,
queueinteractiondatadaily.tnotrespondingtimesum,
(queueinteractiondatadaily.tnotrespondingtimesum / 86400.00) AS tnotrespondingtimesumday,
queueinteractiondatadaily.tnotrespondingtimemax,
(queueinteractiondatadaily.tnotrespondingtimemax / 86400.00) AS tnotrespondingtimemaxday,
queueinteractiondatadaily.tnotrespondingtimemin,
(queueinteractiondatadaily.tnotrespondingtimemin / 86400.00) AS tnotrespondingtimeminday,
queueinteractiondatadaily.theldcount,
queueinteractiondatadaily.theldtimesum,
(queueinteractiondatadaily.theldtimesum / 86400.00) AS theldtimesumday,
queueinteractiondatadaily.theldtimemax,
(queueinteractiondatadaily.theldtimemax / 86400.00) AS theldtimemaxday,
queueinteractiondatadaily.theldtimemin,
(queueinteractiondatadaily.theldtimemin / 86400.00) AS theldtimeminday,
queueinteractiondatadaily.theldcompletecount,
queueinteractiondatadaily.theldcompletetimesum,
(queueinteractiondatadaily.theldcompletetimesum / 86400.00) AS theldcompletetimesumday,
queueinteractiondatadaily.theldcompletetimemax,
(queueinteractiondatadaily.theldcompletetimemax / 86400.00) AS theldcompletetimemaxday,
queueinteractiondatadaily.theldcompletetimemin,
(queueinteractiondatadaily.theldcompletetimemin / 86400.00) AS theldcompletetimeminday,
queueinteractiondatadaily.thandlecount,
queueinteractiondatadaily.thandletimesum,
(queueinteractiondatadaily.thandletimesum / 86400.00) AS thandletimesumday,
queueinteractiondatadaily.thandletimemax,
(queueinteractiondatadaily.thandletimemax / 86400.00) AS thandletimemaxday,
queueinteractiondatadaily.thandletimemin,
(queueinteractiondatadaily.thandletimemin / 86400.00) AS thandletimeminday,
queueinteractiondatadaily.tacwcount,
queueinteractiondatadaily.tacwtimesum,
(queueinteractiondatadaily.tacwtimesum / 86400.00) AS tacwtimesumday,
queueinteractiondatadaily.tacwtimemax,
(queueinteractiondatadaily.tacwtimemax / 86400.00) AS tacwtimemaxday,
queueinteractiondatadaily.tacwtimemin,
(queueinteractiondatadaily.tacwtimemin / 86400.00) AS tacwtimeminday,
queueinteractiondatadaily.nconsult,
queueinteractiondatadaily.nconsulttransferred,
queueinteractiondatadaily.noutbound,
queueinteractiondatadaily.nerror,
queueinteractiondatadaily.ntransferred,
queueinteractiondatadaily.nblindtransferred,
queueinteractiondatadaily.nconnected,
queueinteractiondatadaily.noffered,
queueinteractiondatadaily.noversla,
queueinteractiondatadaily.tacdcount,
queueinteractiondatadaily.tacdtimesum,
(queueinteractiondatadaily.tacdtimesum / 86400.00) AS tacdtimesumday,
queueinteractiondatadaily.tacdtimemax,
(queueinteractiondatadaily.tacdtimemax / 86400.00) AS tacdtimemaxday,
queueinteractiondatadaily.tacdtimemin,
(queueinteractiondatadaily.tacdtimemin / 86400.00) AS tacdtimeminday,
queueinteractiondatadaily.tdialingcount,
queueinteractiondatadaily.tdialingtimesum,
(queueinteractiondatadaily.tdialingtimesum / 86400.00) AS tdialingtimesumday,
queueinteractiondatadaily.tdialingtimemax,
(queueinteractiondatadaily.tdialingtimemax / 86400.00) AS tdialingtimemaxday,
queueinteractiondatadaily.tdialingtimemin,
(queueinteractiondatadaily.tdialingtimemin / 86400.00) AS tdialingtimeminday,
queueinteractiondatadaily.tcontactingcount,
queueinteractiondatadaily.tcontactingtimesum,
(queueinteractiondatadaily.tcontactingtimesum / 86400.00) AS tcontactingtimesumday,
queueinteractiondatadaily.tcontactingtimemax,
(queueinteractiondatadaily.tcontactingtimemax / 86400.00) AS tcontactingtimemaxday,
queueinteractiondatadaily.tcontactingtimemin,
(queueinteractiondatadaily.tcontactingtimemin / 86400.00) AS tcontactingtimeminday,
queueinteractiondatadaily.tvoicemailcount,
queueinteractiondatadaily.tvoicemailtimesum,
(queueinteractiondatadaily.tvoicemailtimesum / 86400.00) AS tvoicemailtimesumday,
queueinteractiondatadaily.tvoicemailtimemax,
(queueinteractiondatadaily.tvoicemailtimemax / 86400.00) AS tvoicemailtimemaxday,
queueinteractiondatadaily.tvoicemailtimemin,
(queueinteractiondatadaily.tvoicemailtimemin / 86400.00) AS tvoicemailtimeminday,
queueinteractiondatadaily.tflowoutcount,
queueinteractiondatadaily.tflowouttimesum,
(queueinteractiondatadaily.tflowouttimesum / 86400.00) AS tflowouttimesumday,
queueinteractiondatadaily.tflowouttimemax,
(queueinteractiondatadaily.tflowouttimemax / 86400.00) AS tflowouttimemaxday,
queueinteractiondatadaily.tflowouttimemin,
(queueinteractiondatadaily.tflowouttimemin / 86400.00) AS tflowouttimeminday,
queueinteractiondatadaily.twaitcount,
queueinteractiondatadaily.twaittimesum,
(queueinteractiondatadaily.twaittimesum / 86400.00) AS twaittimesumday,
queueinteractiondatadaily.twaittimemax,
(queueinteractiondatadaily.twaittimemax / 86400.00) AS twaittimemaxday,
queueinteractiondatadaily.twaittimemin,
(queueinteractiondatadaily.twaittimemin / 86400.00) AS twaittimeminday,
queueinteractiondatadaily.tabandoncount,
queueinteractiondatadaily.tabandontimesum,
(queueinteractiondatadaily.tabandontimesum / 86400.00) AS tabandontimesumday,
queueinteractiondatadaily.tabandontimemax,
(queueinteractiondatadaily.tabandontimemax / 86400.00) AS tabandontimemaxday,
queueinteractiondatadaily.tabandontimemin,
(queueinteractiondatadaily.tabandontimemin / 86400.00) AS tabandontimeminday,
queueinteractiondatadaily.servicelevelnumerator,
queueinteractiondatadaily.serviceleveldenominator,
queueinteractiondatadaily.av1count,
queueinteractiondatadaily.av1timesum,
(queueinteractiondatadaily.av1timesum / 86400.00) AS av1timesumday,
queueinteractiondatadaily.av1timemax,
(queueinteractiondatadaily.av1timemax / 86400.00) AS av1timemaxday,
queueinteractiondatadaily.av1timemin,
(queueinteractiondatadaily.av1timemin / 86400.00) AS av1timeminday,
queueinteractiondatadaily.av2count,
queueinteractiondatadaily.av2timesum,
(queueinteractiondatadaily.av2timesum / 86400.00) AS av2timesumday,
queueinteractiondatadaily.av2timemax,
(queueinteractiondatadaily.av2timemax / 86400.00) AS av2timemaxday,
queueinteractiondatadaily.av2timemin,
(queueinteractiondatadaily.av2timemin / 86400.00) AS av2timeminday,
queueinteractiondatadaily.av3count,
queueinteractiondatadaily.av3timesum,
(queueinteractiondatadaily.av3timesum / 86400.00) AS av3timesumday,
queueinteractiondatadaily.av3timemax,
(queueinteractiondatadaily.av3timemax / 86400.00) AS av3timemaxday,
queueinteractiondatadaily.av3timemin,
(queueinteractiondatadaily.av3timemin / 86400.00) AS av3timeminday,
queueinteractiondatadaily.av4count,
queueinteractiondatadaily.av4timesum,
(queueinteractiondatadaily.av4timesum / 86400.00) AS av4timesumday,
queueinteractiondatadaily.av4timemax,
(queueinteractiondatadaily.av4timemax / 86400.00) AS av4timemaxday,
queueinteractiondatadaily.av4timemin,
(queueinteractiondatadaily.av4timemin / 86400.00) AS av4timeminday,
queueinteractiondatadaily.av5count,
queueinteractiondatadaily.av5timesum,
(queueinteractiondatadaily.av5timesum / 86400.00) AS av5timesumday,
queueinteractiondatadaily.av5timemax,
(queueinteractiondatadaily.av5timemax / 86400.00) AS av5timemaxday,
queueinteractiondatadaily.av5timemin,
(queueinteractiondatadaily.av5timemin / 86400.00) AS av5timeminday,
queueinteractiondatadaily.av6count,
queueinteractiondatadaily.av6timesum,
(queueinteractiondatadaily.av6timesum / 86400.00) AS av6timesumday,
queueinteractiondatadaily.av6timemax,
(queueinteractiondatadaily.av6timemax / 86400.00) AS av6timemaxday,
queueinteractiondatadaily.av6timemin,
(queueinteractiondatadaily.av6timemin / 86400.00) AS av6timeminday,
queueinteractiondatadaily.av7count,
queueinteractiondatadaily.av7timesum,
(queueinteractiondatadaily.av7timesum / 86400.00) AS av7timesumday,
queueinteractiondatadaily.av7timemax,
(queueinteractiondatadaily.av7timemax / 86400.00) AS av7timemaxday,
queueinteractiondatadaily.av7timemin,
(queueinteractiondatadaily.av7timemin / 86400.00) AS av7timeminday,
queueinteractiondatadaily.av8count,
queueinteractiondatadaily.av8timesum,
(queueinteractiondatadaily.av8timesum / 86400.00) AS av8timesumday,
queueinteractiondatadaily.av8timemax,
(queueinteractiondatadaily.av8timemax / 86400.00) AS av8timemaxday,
queueinteractiondatadaily.av8timemin,
(queueinteractiondatadaily.av8timemin / 86400.00) AS av8timeminday,
queueinteractiondatadaily.av9count,
queueinteractiondatadaily.av9timesum,
(queueinteractiondatadaily.av9timesum / 86400.00) AS av9timesumday,
queueinteractiondatadaily.av9timemax,
(queueinteractiondatadaily.av9timemax / 86400.00) AS av9timemaxday,
queueinteractiondatadaily.av9timemin,
(queueinteractiondatadaily.av9timemin / 86400.00) AS av9timeminday,
queueinteractiondatadaily.av10count,
queueinteractiondatadaily.av10timesum,
(queueinteractiondatadaily.av10timesum / 86400.00) AS av10timesumday,
queueinteractiondatadaily.av10timemax,
(queueinteractiondatadaily.av10timemax / 86400.00) AS av10timemaxday,
queueinteractiondatadaily.av10timemin,
(queueinteractiondatadaily.av10timemin / 86400.00) AS av10timeminday,
queueinteractiondatadaily.updated
FROM (((queueinteractiondatadaily queueinteractiondatadaily
LEFT JOIN queuedetails queuedetails ON (((queuedetails.id)::text = (queueinteractiondatadaily.queueid)::text)))
LEFT JOIN wrapupdetails wrapupdetails ON (((wrapupdetails.id)::text = (queueinteractiondatadaily.wrapupcode)::text)))
LEFT JOIN divisiondetails divisiondetails ON (((queuedetails.divisionid)::text = (divisiondetails.id)::text)))
)
Name | Type | Default | Nullable | Children | Parents | Comment |
---|---|---|---|---|---|---|
keyid | varchar(255) | true | Primary Key | |||
startdate | timestamp without time zone | true | Start Datez(UTC) | |||
direction | varchar(50) | true | Direction of the interaction | |||
queueid | varchar(50) | true | Queue GUID | |||
queuename | varchar(255) | true | Name of the queue | |||
queue_divisionid | varchar(50) | true | Queue Division GUID | |||
queue_divisionname | varchar(50) | true | Name of the division of the queue | |||
mediatype | varchar(50) | true | Type of media for the interaction | |||
wrapupcode | varchar(255) | true | Wrap-up code associated with the interaction | |||
wrapupdesc | varchar(255) | true | Description of the wrap-up code | |||
talertcount | integer | true | Total count of alert events | |||
talerttimesum | numeric(20,2) | true | Total duration of alert events (in seconds) | |||
talerttimesumday | numeric | true | Total duration of alert events (in days) | |||
talerttimemax | numeric(20,2) | true | Maximum duration of a single alert event (in seconds) | |||
talerttimemaxday | numeric | true | Maximum duration of a single alert event (in days) | |||
talerttimemin | numeric(20,2) | true | Minimum duration of a single alert event (in seconds) | |||
talerttimeminday | numeric | true | Minimum duration of a single alert event (in days) | |||
tansweredcount | integer | true | Total count of answered events | |||
tansweredtimesum | numeric(20,2) | true | Total duration of answered events (in seconds) | |||
tansweredtimesumday | numeric | true | Total duration of answered events (in days) | |||
tansweredtimemax | numeric(20,2) | true | Maximum duration of a single answered event (in seconds) | |||
tansweredtimemaxday | numeric | true | Maximum duration of a single answered event (in days) | |||
tansweredtimemin | numeric(20,2) | true | Minimum duration of a single answered event (in seconds) | |||
tansweredtimeminday | numeric | true | Minimum duration of a single answered event (in days) | |||
ttalkcount | integer | true | Total count of talk events | |||
ttalktimesum | numeric(20,2) | true | Total duration of talk events (in seconds) | |||
ttalktimesumday | numeric | true | Total duration of talk events (in days) | |||
ttalktimemax | numeric(20,2) | true | Maximum duration of a single talk event (in seconds) | |||
ttalktimemaxday | numeric | true | Maximum duration of a single talk event (in days) | |||
ttalktimemin | numeric(20,2) | true | Minimum duration of a single talk event (in seconds) | |||
ttalktimeminday | numeric | true | Minimum duration of a single talk event (in days) | |||
ttalkcompletecount | integer | true | Total count of completed talk events | |||
ttalkcompletetimesum | numeric(20,2) | true | Total duration of completed talk events (in seconds) | |||
ttalkcompletetimesumday | numeric | true | Total duration of completed talk events (in days) | |||
ttalkcompletetimemax | numeric(20,2) | true | Maximum duration of a single completed talk event (in seconds) | |||
ttalkcompletetimemaxday | numeric | true | Maximum duration of a single completed talk event (in days) | |||
ttalkcompletetimemin | numeric(20,2) | true | Minimum duration of a single completed talk event (in seconds) | |||
ttalkcompletetimeminday | numeric | true | Minimum duration of a single completed talk event (in days) | |||
tnotrespondingcount | integer | true | Total count of not responding events | |||
tnotrespondingtimesum | numeric(20,2) | true | Total duration of not responding events (in seconds) | |||
tnotrespondingtimesumday | numeric | true | Total duration of not responding events (in days) | |||
tnotrespondingtimemax | numeric(20,2) | true | Maximum duration of a single not responding event (in seconds) | |||
tnotrespondingtimemaxday | numeric | true | Maximum duration of a single not responding event (in days) | |||
tnotrespondingtimemin | numeric(20,2) | true | Minimum duration of a single not responding event (in seconds) | |||
tnotrespondingtimeminday | numeric | true | Minimum duration of a single not responding event (in days) | |||
theldcount | integer | true | Total count of held events | |||
theldtimesum | numeric(20,2) | true | Total duration of held events (in seconds) | |||
theldtimesumday | numeric | true | Total duration of held events (in days) | |||
theldtimemax | numeric(20,2) | true | Maximum duration of a single held event (in seconds) | |||
theldtimemaxday | numeric | true | Maximum duration of a single held event (in days) | |||
theldtimemin | numeric(20,2) | true | Minimum duration of a single held event (in seconds) | |||
theldtimeminday | numeric | true | Minimum duration of a single held event (in days) | |||
theldcompletecount | integer | true | Total count of completed held events | |||
theldcompletetimesum | numeric(20,2) | true | Total duration of completed held events (in seconds) | |||
theldcompletetimesumday | numeric | true | Total duration of completed held events (in days) | |||
theldcompletetimemax | numeric(20,2) | true | Maximum duration of a single completed held event (in seconds) | |||
theldcompletetimemaxday | numeric | true | Maximum duration of a single completed held event (in days) | |||
theldcompletetimemin | numeric(20,2) | true | Minimum duration of a single completed held event (in seconds) | |||
theldcompletetimeminday | numeric | true | Minimum duration of a single completed held event (in days) | |||
thandlecount | integer | true | Total count of handle events | |||
thandletimesum | numeric(20,2) | true | Total duration of handle events (in seconds) | |||
thandletimesumday | numeric | true | Total duration of handle events (in days) | |||
thandletimemax | numeric(20,2) | true | Maximum duration of a single handle event (in seconds) | |||
thandletimemaxday | numeric | true | Maximum duration of a single handle event (in days) | |||
thandletimemin | numeric(20,2) | true | Minimum duration of a single handle event (in seconds) | |||
thandletimeminday | numeric | true | Minimum duration of a single handle event (in days) | |||
tacwcount | integer | true | Total count of after-call work (ACW) events | |||
tacwtimesum | numeric(20,2) | true | Total duration of after-call work (ACW) events (in seconds) | |||
tacwtimesumday | numeric | true | Total duration of after-call work (ACW) events (in days) | |||
tacwtimemax | numeric(20,2) | true | Maximum duration of a single after-call work (ACW) event (in seconds) | |||
tacwtimemaxday | numeric | true | Maximum duration of a single after-call work (ACW) event (in days) | |||
tacwtimemin | numeric(20,2) | true | Minimum duration of a single after-call work (ACW) event (in seconds) | |||
tacwtimeminday | numeric | true | Minimum duration of a single after-call work (ACW) event (in days) | |||
nconsult | integer | true | Total count of consultation events | |||
nconsulttransferred | integer | true | Total count of consultations transferred | |||
noutbound | integer | true | Total count of outbound interactions | |||
nerror | integer | true | Total count of error events | |||
ntransferred | integer | true | Total count of interactions transferred | |||
nblindtransferred | integer | true | Total count of interactions blindly transferred | |||
nconnected | integer | true | Total count of connected interactions | |||
noffered | integer | true | Total count of interactions offered | |||
noversla | integer | true | Total count of interactions oversla | |||
tacdcount | integer | true | Total count of Automatic Call Distributor (ACD) events | |||
tacdtimesum | numeric(20,2) | true | Total duration of Automatic Call Distributor (ACD) events (in seconds) | |||
tacdtimesumday | numeric | true | Total duration of Automatic Call Distributor (ACD) events (in days) | |||
tacdtimemax | numeric(20,2) | true | Maximum duration of a single Automatic Call Distributor (ACD) event (in seconds) | |||
tacdtimemaxday | numeric | true | Maximum duration of a single Automatic Call Distributor (ACD) event (in days) | |||
tacdtimemin | numeric(20,2) | true | Minimum duration of a single Automatic Call Distributor (ACD) event (in seconds) | |||
tacdtimeminday | numeric | true | Minimum duration of a single Automatic Call Distributor (ACD) event (in days) | |||
tdialingcount | integer | true | Total count of dialing events | |||
tdialingtimesum | numeric(20,2) | true | Total duration of dialing events (in seconds) | |||
tdialingtimesumday | numeric | true | Total duration of dialing events (in days) | |||
tdialingtimemax | numeric(20,2) | true | Maximum duration of a single dialing event (in seconds) | |||
tdialingtimemaxday | numeric | true | Maximum duration of a single dialing event (in days) | |||
tdialingtimemin | numeric(20,2) | true | Minimum duration of a single dialing event (in seconds) | |||
tdialingtimeminday | numeric | true | Minimum duration of a single dialing event (in days) | |||
tcontactingcount | integer | true | Total count of contacting events | |||
tcontactingtimesum | numeric(20,2) | true | Total duration of contacting events (in seconds) | |||
tcontactingtimesumday | numeric | true | Total duration of contacting events (in days) | |||
tcontactingtimemax | numeric(20,2) | true | Maximum duration of a single contacting event (in seconds) | |||
tcontactingtimemaxday | numeric | true | Maximum duration of a single contacting event (in days) | |||
tcontactingtimemin | numeric(20,2) | true | Minimum duration of a single contacting event (in seconds) | |||
tcontactingtimeminday | numeric | true | Minimum duration of a single contacting event (in days) | |||
tvoicemailcount | integer | true | Total count of voicemail events | |||
tvoicemailtimesum | numeric(20,2) | true | Total duration of voicemail events (in seconds) | |||
tvoicemailtimesumday | numeric | true | Total duration of voicemail events (in days) | |||
tvoicemailtimemax | numeric(20,2) | true | Maximum duration of a single voicemail event (in seconds) | |||
tvoicemailtimemaxday | numeric | true | Maximum duration of a single voicemail event (in days) | |||
tvoicemailtimemin | numeric(20,2) | true | Minimum duration of a single voicemail event (in seconds) | |||
tvoicemailtimeminday | numeric | true | Minimum duration of a single voicemail event (in days) | |||
tflowoutcount | integer | true | Total count of flow out events | |||
tflowouttimesum | numeric(20,2) | true | Total duration of flow out events (in seconds) | |||
tflowouttimesumday | numeric | true | Total duration of flow out events (in days) | |||
tflowouttimemax | numeric(20,2) | true | Maximum duration of a single flow out event (in seconds) | |||
tflowouttimemaxday | numeric | true | Maximum duration of a single flow out event (in days) | |||
tflowouttimemin | numeric(20,2) | true | Minimum duration of a single flow out event (in seconds) | |||
tflowouttimeminday | numeric | true | Minimum duration of a single flow out event (in days) | |||
twaitcount | integer | true | Total count of wait events | |||
twaittimesum | numeric(20,2) | true | Total duration of wait events (in seconds) | |||
twaittimesumday | numeric | true | Total duration of wait events (in days) | |||
twaittimemax | numeric(20,2) | true | Maximum duration of a single wait event (in seconds) | |||
twaittimemaxday | numeric | true | Maximum duration of a single wait event (in days) | |||
twaittimemin | numeric(20,2) | true | Minimum duration of a single wait event (in seconds) | |||
twaittimeminday | numeric | true | Minimum duration of a single wait event (in days) | |||
tabandoncount | integer | true | Total count of abandon events | |||
tabandontimesum | numeric(20,2) | true | Total duration of abandon events (in seconds) | |||
tabandontimesumday | numeric | true | Total duration of abandon events (in days) | |||
tabandontimemax | numeric(20,2) | true | Maximum duration of a single abandon event (in seconds) | |||
tabandontimemaxday | numeric | true | Maximum duration of a single abandon event (in days) | |||
tabandontimemin | numeric(20,2) | true | Minimum duration of a single abandon event (in seconds) | |||
tabandontimeminday | numeric | true | Minimum duration of a single abandon event (in days) | |||
servicelevelnumerator | numeric(20,2) | true | Numerator for calculating service level | |||
serviceleveldenominator | numeric(20,2) | true | Denominator for calculating service level | |||
av1count | integer | true | Total count of custom average events 1 | |||
av1timesum | numeric(20,2) | true | Total duration of custom average events 1 (in seconds) | |||
av1timesumday | numeric | true | Total duration of custom average events 1 (in days) | |||
av1timemax | numeric(20,2) | true | Maximum duration of a single custom average event 1 (in seconds) | |||
av1timemaxday | numeric | true | Maximum duration of a single custom average event 1 (in days) | |||
av1timemin | numeric(20,2) | true | Minimum duration of a single custom average event 1 (in seconds) | |||
av1timeminday | numeric | true | Minimum duration of a single custom average event 1 (in days) | |||
av2count | integer | true | Total count of custom average events 2 | |||
av2timesum | numeric(20,2) | true | Total duration of custom average events 2 (in seconds) | |||
av2timesumday | numeric | true | Total duration of custom average events 2 (in days) | |||
av2timemax | numeric(20,2) | true | Maximum duration of a single custom average event 2 (in seconds) | |||
av2timemaxday | numeric | true | Maximum duration of a single custom average event 2 (in days) | |||
av2timemin | numeric(20,2) | true | Minimum duration of a single custom average event 2 (in seconds) | |||
av2timeminday | numeric | true | Minimum duration of a single custom average event 2 (in days) | |||
av3count | integer | true | Total count of custom average events 3 | |||
av3timesum | numeric(20,2) | true | Total duration of custom average events 3 (in seconds) | |||
av3timesumday | numeric | true | Total duration of custom average events 3 (in days) | |||
av3timemax | numeric(20,2) | true | Maximum duration of a single custom average event 3 (in seconds) | |||
av3timemaxday | numeric | true | Maximum duration of a single custom average event 3 (in days) | |||
av3timemin | numeric(20,2) | true | Minimum duration of a single custom average event 3 (in seconds) | |||
av3timeminday | numeric | true | Minimum duration of a single custom average event 3 (in days) | |||
av4count | integer | true | Total count of custom average events 4 | |||
av4timesum | numeric(20,2) | true | Total duration of custom average events 4 (in seconds) | |||
av4timesumday | numeric | true | Total duration of custom average events 4 (in days) | |||
av4timemax | numeric(20,2) | true | Maximum duration of a single custom average event 4 (in seconds) | |||
av4timemaxday | numeric | true | Maximum duration of a single custom average event 4 (in days) | |||
av4timemin | numeric(20,2) | true | Minimum duration of a single custom average event 4 (in seconds) | |||
av4timeminday | numeric | true | Minimum duration of a single custom average event 4 (in days) | |||
av5count | integer | true | Total count of custom average events 5 | |||
av5timesum | numeric(20,2) | true | Total duration of custom average events 5 (in seconds) | |||
av5timesumday | numeric | true | Total duration of custom average events 5 (in days) | |||
av5timemax | numeric(20,2) | true | Maximum duration of a single custom average event 5 (in seconds) | |||
av5timemaxday | numeric | true | Maximum duration of a single custom average event 5 (in days) | |||
av5timemin | numeric(20,2) | true | Minimum duration of a single custom average event 5 (in seconds) | |||
av5timeminday | numeric | true | Minimum duration of a single custom average event 5 (in days) | |||
av6count | integer | true | AV6 Count | |||
av6timesum | numeric(20,2) | true | Total AV6 Time Sum | |||
av6timesumday | numeric | true | Total AV6 Time Sum (Days) | |||
av6timemax | numeric(20,2) | true | Max AV6 Time | |||
av6timemaxday | numeric | true | Max AV6 Time (Days) | |||
av6timemin | numeric(20,2) | true | Min AV6 Time | |||
av6timeminday | numeric | true | Min AV6 Time (Days) | |||
av7count | integer | true | AV7 Count | |||
av7timesum | numeric(20,2) | true | Total AV7 Time Sum | |||
av7timesumday | numeric | true | Total AV7 Time Sum (Days) | |||
av7timemax | numeric(20,2) | true | Max AV7 Time | |||
av7timemaxday | numeric | true | Max AV7 Time (Days) | |||
av7timemin | numeric(20,2) | true | Min AV7 Time | |||
av7timeminday | numeric | true | Min AV7 Time (Days) | |||
av8count | integer | true | AV8 Count | |||
av8timesum | numeric(20,2) | true | Total AV8 Time Sum | |||
av8timesumday | numeric | true | Total AV8 Time Sum (Days) | |||
av8timemax | numeric(20,2) | true | Max AV8 Time | |||
av8timemaxday | numeric | true | Max AV8 Time (Days) | |||
av8timemin | numeric(20,2) | true | Min AV8 Time | |||
av8timeminday | numeric | true | Min AV8 Time (Days) | |||
av9count | integer | true | AV9 Count | |||
av9timesum | numeric(20,2) | true | Total AV9 Time Sum | |||
av9timesumday | numeric | true | Total AV9 Time Sum (Days) | |||
av9timemax | numeric(20,2) | true | Max AV9 Time | |||
av9timemaxday | numeric | true | Max AV9 Time (Days) | |||
av9timemin | numeric(20,2) | true | Min AV9 Time | |||
av9timeminday | numeric | true | Min AV9 Time (Days) | |||
av10count | integer | true | AV10 Count | |||
av10timesum | numeric(20,2) | true | Total AV10 Time Sum | |||
av10timesumday | numeric | true | Total AV10 Time Sum (Days) | |||
av10timemax | numeric(20,2) | true | Max AV10 Time | |||
av10timemaxday | numeric | true | Max AV10 Time (Days) | |||
av10timemin | numeric(20,2) | true | Min AV10 Time | |||
av10timeminday | numeric | true | Min AV10 Time (Days) | |||
updated | timestamp without time zone | true |
Name | Columns | Comment | Type |
---|---|---|---|
public.queueinteractiondatadaily | 123 | BASE TABLE | |
public.queuedetails | 17 | Queue Lookup data | BASE TABLE |
public.wrapupdetails | 3 | Wrap Up Code Details Lookup Up Data | BASE TABLE |
public.divisiondetails | 4 | BASE TABLE |