public.vwuserinteractionpresencedetaileddata

public.vwuserinteractionpresencedetaileddata

Description

See UserInteractionPresenceDetailedData: User Interaction Presence Detailed Data View

Table Definition

CREATE VIEW vwuserinteractionpresencedetaileddata AS (
 SELECT userinteractionpresencedetaileddata.userid,
    userdetail.name AS agentname,
    userdetail.managerid,
    userdetail.managername,
    userdetail.divisionid,
    userinteractionpresencedetaileddata.starttime,
    userinteractionpresencedetaileddata.starttimeltc,
    userinteractionpresencedetaileddata.endtime,
    userinteractionpresencedetaileddata.endtimeltc,
    userinteractionpresencedetaileddata.systempresence,
    userinteractionpresencedetaileddata.orgpresence,
    userinteractionpresencedetaileddata.routingstatus,
    userinteractionpresencedetaileddata.conversationid,
    userinteractionpresencedetaileddata.mediatype,
    userinteractionpresencedetaileddata.timeinstate,
    (userinteractionpresencedetaileddata.timeinstate / 86400.00) AS timeinstateday,
    userinteractionpresencedetaileddata.updated
   FROM (userinteractionpresencedetaileddata
     LEFT JOIN vwuserdetail userdetail ON (((userdetail.id)::text = (userinteractionpresencedetaileddata.userid)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
userid varchar(50) true User GUID
agentname varchar(200) true Agent Name
managerid varchar(50) true Manager GUID
managername varchar(200) true Manager Name
divisionid varchar(50) true Division GUID
starttime timestamp without time zone true Start Time
starttimeltc timestamp without time zone true Start Time (LTC)
endtime timestamp without time zone true End Time
endtimeltc timestamp without time zone true End Time (LTC)
systempresence varchar(50) true System Presence
orgpresence varchar(50) true Organization Presence
routingstatus varchar(50) true Routing Status
conversationid varchar(50) true Conversation GUID
mediatype varchar(50) true Media Type
timeinstate numeric(20,2) true Time in State
timeinstateday numeric true Time in State (Days)
updated timestamp without time zone true Last Updated Time

Referenced Tables

Name Columns Comment Type
public.userinteractionpresencedetaileddata 13 BASE TABLE
public.vwuserdetail 16 See UserDetail: User Description in detail VIEW

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