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public.vwgroupdetails
Description View for agent group details and metadata Table Definition CREATE VIEW vwgroupdetails AS ( SELECT groupdetails.id, groupdetails.name, groupdetails.description, groupdetails.membercount, groupdetails.state, groupdetails.type, ...
public.vwrealtimeuser
Description Real-time user data Table Definition CREATE VIEW vwrealtimeuser AS ( SELECT rd.name AS user_name, rd.id AS user_id, rd.divisionid, rd.groupname, rd.managername, rd.managerid, CASE WHEN (rd.systempresence = 'ON_QUEUE'::text) THEN ...
public.vwrealtimeuser_groups
Description Table Definition CREATE VIEW vwrealtimeuser_groups AS ( SELECT rd.name AS user_name, rd.id AS user_id, rd.divisionid, rd.division_name, rd.groupid, rd.groupname, rd.managername, rd.managerid, CASE WHEN (rd.systempresence = ...
public.evalquestiondata
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false evaluationid varchar(50) false evaluationformid varchar(50) false questiongroupid varchar(50) true questionid varchar(50) true answerid varchar(50) true ...
public.participantattributesdynamic
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false conversationid varchar(50) false conversationstartdate timestamp without time zone false conversationstartdateltc timestamp without time zone true ...