| kq_analysisquestionid |
varchar(50) |
|
false |
|
|
Primary key for the question analysis record |
| kq_analysisid |
varchar(50) |
|
true |
|
|
References the parent kq_analysis record |
| question |
text |
|
true |
|
|
The question text extracted from the interaction |
| answer |
text |
|
true |
|
|
The answer text provided for the question |
| taxonomy |
varchar(200) |
|
true |
|
|
Legacy taxonomy string (may be deprecated in favor of
taxonomyid/taxonomypath) |
| knowledgeid |
varchar(50) |
|
true |
|
|
ID referencing the knowledge base entry used for this question |
| knowledge_confidence |
numeric(5,2) |
|
true |
|
|
Confidence score for the knowledge match (0.00 - 1.00 typical) |
| taxonomyid |
varchar(50) |
|
true |
|
|
Canonical taxonomy ID assigned to the question (nullable) |
| taxonomypath |
varchar(512) |
|
true |
|
|
Hierarchical taxonomy path for the question (nullable) |
| updated |
timestamp without time zone |
|
true |
|
|
|