public.mvwconvvoicetopicdetaildata

public.mvwconvvoicetopicdetaildata

Description

Columns

Name Type Default Nullable Children Parents Comment
keyid varchar(100) false
conversationid varchar(50) true
starttime timestamp without time zone false
starttimeltc timestamp without time zone true
participant varchar(50) true
duration numeric(20,2) true
confidence numeric(20,2) true
topicname varchar(200) true
topicid varchar(50) true
topicphrase varchar(200) true
transcriptphrase varchar(200) true
updated timestamp without time zone true
conversationstartdate timestamp without time zone true
conversationstartdateltc timestamp without time zone true
conversationenddate timestamp without time zone true
conversationenddateltc timestamp without time zone true
ttalkcomplete integer true
ani varchar(400) true
dnis varchar(400) true
firstmediatype varchar(50) true
divisionid varchar(50) true
firstqueueid varchar(50) true
firstqueuename varchar(255) true
lastqueueid varchar(50) true
lastqueuename varchar(255) true
firstagentid varchar(50) true
firstagentname varchar(200) true
firstagentdept varchar(200) true
firstagentmanagerid varchar(50) true
firstagentmanagername varchar(200) true
lastagentid varchar(50) true
lastagentname varchar(200) true
lastagentdept varchar(200) true
lastagentmanagerid varchar(50) true
lastagentmanagername varchar(200) true
firstwrapupcode varchar(255) true
firstwrapupname varchar(255) true
lastwrapupcode varchar(255) true
lastwrapupname varchar(255) true
divisionname varchar(255) true

Constraints

Name Type Definition
mvwconvvoicetopicdetaildata_pkey PRIMARY KEY PRIMARY KEY (keyid, starttime)

Indexes

Name Definition
mvwconvvoicetopicdetaildata_pkey CREATE UNIQUE INDEX mvwconvvoicetopicdetaildata_pkey ON public.mvwconvvoicetopicdetaildata USING btree (keyid, starttime)
idx_mvw_convstartdate CREATE INDEX idx_mvw_convstartdate ON public.mvwconvvoicetopicdetaildata USING btree (conversationstartdate)

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