public.participantsummarydata
Description
Columns
| keyid |
varchar(100) |
|
false |
|
|
|
| conversationid |
varchar(50) |
|
true |
|
|
|
| conversationstartdate |
timestamp without time zone |
|
false |
|
|
|
| conversationstartdateltc |
timestamp without time zone |
|
true |
|
|
|
| conversationenddate |
timestamp without time zone |
|
true |
|
|
|
| conversationenddateltc |
timestamp without time zone |
|
true |
|
|
|
| participantid |
varchar(50) |
|
true |
|
|
|
| purpose |
varchar(50) |
|
false |
|
|
|
| mediatype |
varchar(50) |
|
true |
|
|
|
| userid |
varchar(50) |
|
true |
|
|
|
| queueid |
varchar(50) |
|
true |
|
|
|
| wrapupcode |
varchar(50) |
|
true |
|
|
|
| wrapupnote |
text |
|
true |
|
|
|
| nflow |
integer |
|
true |
|
|
|
| tivr |
numeric(20,2) |
|
true |
|
|
|
| tflow |
numeric(20,2) |
|
true |
|
|
|
| tflowdisconnect |
numeric(20,2) |
|
true |
|
|
|
| tflowexit |
numeric(20,2) |
|
true |
|
|
|
| tflowout |
numeric(20,2) |
|
true |
|
|
|
| tacd |
numeric(20,2) |
|
true |
|
|
|
| tacw |
numeric(20,2) |
|
true |
|
|
|
| talert |
numeric(20,2) |
|
true |
|
|
|
| tanswered |
numeric(20,2) |
|
true |
|
|
|
| ttalk |
numeric(20,2) |
|
true |
|
|
|
| ttalkcomplete |
numeric(20,2) |
|
true |
|
|
|
| thandle |
numeric(20,2) |
|
true |
|
|
|
| tconnected |
numeric(20,2) |
|
true |
|
|
|
| tfirstconnect |
numeric(20,2) |
|
true |
|
|
|
| tcontacting |
numeric(20,2) |
|
true |
|
|
|
| tdialing |
numeric(20,2) |
|
true |
|
|
|
| tfirstdial |
numeric(20,2) |
|
true |
|
|
|
| tnotresponding |
numeric(20,2) |
|
true |
|
|
|
| tabandon |
numeric(20,2) |
|
true |
|
|
|
| theld |
numeric(20,2) |
|
true |
|
|
|
| theldcomplete |
numeric(20,2) |
|
true |
|
|
|
| tvoicemail |
numeric(20,2) |
|
true |
|
|
|
| tmonitoring |
numeric(20,2) |
|
true |
|
|
|
| tmonitoringcomplete |
numeric(20,2) |
|
true |
|
|
|
| tshortabandon |
numeric(20,2) |
|
true |
|
|
|
| tagentresponsetime |
numeric(20,2) |
|
true |
|
|
|
| tuserresponsetime |
numeric(20,2) |
|
true |
|
|
|
| tactivecallback |
numeric(20,2) |
|
true |
|
|
|
| tactivecallbackcomplete |
numeric(20,2) |
|
true |
|
|
|
| noffered |
integer |
|
true |
|
|
|
| nconnected |
integer |
|
true |
|
|
|
| nconsult |
integer |
|
true |
|
|
|
| nconsulttransferred |
integer |
|
true |
|
|
|
| ntransferred |
integer |
|
true |
|
|
|
| nblindtransferred |
integer |
|
true |
|
|
|
| nerror |
integer |
|
true |
|
|
|
| noutbound |
integer |
|
true |
|
|
|
| nstatetransitionerror |
integer |
|
true |
|
|
|
| noversla |
integer |
|
true |
|
|
|
| noutboundattempted |
integer |
|
true |
|
|
|
| noutboundconnected |
integer |
|
true |
|
|
|
| nflowoutcome |
integer |
|
true |
|
|
|
| tflowoutcome |
numeric(20,2) |
|
true |
|
|
|
| nflowoutcomefailed |
integer |
|
true |
|
|
|
| nbotinteractions |
integer |
|
true |
|
|
|
| tpark |
numeric(20,2) |
|
true |
|
|
|
| tparkcomplete |
numeric(20,2) |
|
true |
|
|
|
| omessagecount |
integer |
|
true |
|
|
|
| omessagesegmentcount |
integer |
|
true |
|
|
|
| divisionid |
varchar(100) |
|
true |
|
|
|
| divisionid2 |
varchar(100) |
|
true |
|
|
|
| divisionid3 |
varchar(100) |
|
true |
|
|
|
| updated |
timestamp without time zone |
|
true |
|
|
|
| ncobrowsesessions |
integer |
|
true |
|
|
|
| noutboundabandoned |
integer |
|
true |
|
|
|
| tcoaching |
numeric(20,2) |
|
true |
|
|
|
| tcoachingcomplete |
numeric(20,2) |
|
true |
|
|
|
| externalcontactid |
varchar(50) |
|
true |
|
|
|
| externalorganizationid |
varchar(50) |
|
true |
|
|
|
Constraints
| participantsummarydata_pkey |
PRIMARY KEY |
PRIMARY KEY (keyid, purpose) |
Indexes
| participantsummarydata_pkey |
CREATE UNIQUE INDEX participantsummarydata_pkey ON ONLY public.participantsummarydata USING btree (keyid, purpose) |
| participantsummaryconv |
CREATE INDEX participantsummaryconv ON ONLY public.participantsummarydata USING btree (conversationid) |
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