public.queuerealtimeconvdata
Description
Columns
| keyid |
varchar(100) |
|
false |
|
|
|
| conversationid |
varchar(50) |
|
true |
|
|
|
| queueid |
varchar(50) |
|
true |
|
|
|
| conversationstate |
varchar(50) |
|
true |
|
|
|
| userid |
varchar(50) |
|
true |
|
|
|
| media |
varchar(50) |
|
true |
|
|
|
| direction |
varchar(50) |
|
true |
|
|
|
| state |
varchar(50) |
|
true |
|
|
|
| skill1 |
varchar(50) |
|
true |
|
|
|
| skill2 |
varchar(50) |
|
true |
|
|
|
| skill3 |
varchar(50) |
|
true |
|
|
|
| segementtime |
timestamp without time zone |
|
true |
|
|
|
| talktime |
timestamp without time zone |
|
true |
|
|
|
| heldstate |
varchar(50) |
|
true |
|
|
|
| heldtime |
timestamp without time zone |
|
true |
|
|
|
| actingas |
varchar(50) |
|
true |
|
|
|
| acwstate |
boolean |
|
true |
|
|
|
| manuallychecked |
boolean |
|
true |
|
|
|
| acwstring |
varchar(50) |
|
true |
|
|
|
| acwtime |
timestamp without time zone |
|
true |
|
|
|
| initialpriority |
integer |
|
true |
|
|
|
| updated |
timestamp without time zone |
|
true |
|
|
|
| segmenttime |
timestamp without time zone |
|
true |
|
|
|
| usedrout |
varchar(50) |
|
true |
|
|
|
| requestedrout1 |
varchar(50) |
|
true |
|
|
|
| requestedrout2 |
varchar(50) |
|
true |
|
|
|
| ani |
varchar(400) |
|
true |
|
|
|
| dnis |
varchar(400) |
|
true |
|
|
|
| participantname |
varchar(200) |
|
true |
|
|
|
| startdate |
timestamp without time zone |
|
true |
|
|
|
| startdateltc |
timestamp without time zone |
|
true |
|
|
|
| talktimeltc |
timestamp without time zone |
|
true |
|
|
|
Constraints
| queuerealtimeconvdata_key |
PRIMARY KEY |
PRIMARY KEY (keyid) |
Indexes
| queuerealtimeconvdata_key |
CREATE UNIQUE INDEX queuerealtimeconvdata_key ON public.queuerealtimeconvdata USING btree (keyid) |
Related Articles
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Description See QueueConvRealTime: Queue Conversation Real-Time Data Table Definition CREATE VIEW vwqueueconvrealtime AS ( SELECT queuerealtimeconvdata.conversationid, queuerealtimeconvdata.media, queuerealtimeconvdata.actingas, ...
public.vwrealtimequeueconv
Description Real-time queue conversation data Table Definition CREATE VIEW vwrealtimequeueconv AS ( SELECT qc.conversationid, qc.media, qc.actingas, datediff('second'::character varying, qc.startdate, timezone('utc'::text, now())) AS statussecs, ...
public.vwrealtimequeue
Description Real-time queue data Table Definition CREATE VIEW vwrealtimequeue AS ( SELECT qd.id AS queueid, qd.name AS queuename, qd.divisionid, qd.divisionname, qr.media, sum( CASE WHEN ((qr.actingas)::text = 'acd'::text) THEN 1 ELSE 0 END) AS ...
public.participantattributesdynamic
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false conversationid varchar(50) false conversationstartdate timestamp without time zone false conversationstartdateltc timestamp without time zone true ...
public.evalquestiondata
Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false evaluationid varchar(50) false evaluationformid varchar(50) false questiongroupid varchar(50) true questionid varchar(50) true answerid varchar(50) true ...