public.vwconvvoicesentimentdetaildata

public.vwconvvoicesentimentdetaildata

Description

View for conversation voice sentiment detail data (converted from materialized view)

Table Definition
CREATE VIEW vwconvvoicesentimentdetaildata AS (
 SELECT ct.keyid,
    ct.conversationid,
    ct.starttime,
    ct.starttimeltc,
    ct.duration,
    ct.participant,
    ct.phrase,
    ct.sentiment,
    ct.phraseindex,
    ct.updated,
    cs.conversationstartdate,
    cs.conversationstartdateltc,
    cs.conversationenddate,
    cs.conversationenddateltc,
    cs.ttalkcomplete,
    cs.ani,
    cs.dnis,
    cs.firstmediatype,
    cs.divisionid,
    cs.firstqueueid,
    cs.firstqueuename,
    cs.lastqueueid,
    cs.lastqueuename,
    cs.firstagentid,
    cs.firstagentname,
    cs.firstagentdepartment AS firstagentdept,
    cs.firstagentmanager AS firstagentmanagerid,
    cs.firstagentmanager AS firstagentmanagername,
    cs.lastagentid,
    cs.lastagentname,
    cs.lastagentdepartment AS lastagentdept,
    cs.lastagentmanager AS lastagentmanagerid,
    cs.lastagentmanager AS lastagentmanagername,
    cs.firstwrapupcode,
    cs.firstwrapname AS firstwrapupname,
    cs.lastwrapupcode,
    cs.lastwrapname AS lastwrapupname,
    dd.name AS divisionname
   FROM ((convvoicesentimentdetaildata ct
     LEFT JOIN vwconvsummarydata cs ON (((cs.conversationid)::text = (ct.conversationid)::text)))
     LEFT JOIN divisiondetails dd ON (((cs.divisionid)::text = (dd.id)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
keyid varchar(100) true
conversationid varchar(50) true
starttime timestamp without time zone true
starttimeltc timestamp without time zone true
duration numeric(20,2) true
participant varchar(50) true
phrase varchar(400) true
sentiment numeric(20,2) true
phraseindex integer true
updated timestamp without time zone true
conversationstartdate timestamp without time zone true
conversationstartdateltc timestamp without time zone true
conversationenddate timestamp without time zone true
conversationenddateltc timestamp without time zone true
ttalkcomplete numeric(20,2) true
ani varchar(400) true
dnis varchar(400) true
firstmediatype varchar(50) true
divisionid varchar(50) true
firstqueueid varchar(50) true
firstqueuename varchar(255) true
lastqueueid varchar(50) true
lastqueuename varchar(255) true
firstagentid varchar(50) true
firstagentname varchar(200) true
firstagentdept varchar(200) true
firstagentmanagerid varchar(200) true
firstagentmanagername varchar(200) true
lastagentid varchar(50) true
lastagentname varchar(200) true
lastagentdept varchar(200) true
lastagentmanagerid varchar(200) true
lastagentmanagername varchar(200) true
firstwrapupcode varchar(255) true
firstwrapupname varchar(255) true
lastwrapupcode varchar(255) true
lastwrapupname varchar(255) true
divisionname varchar(50) true

Referenced Tables

Name Columns Comment Type
public.convvoicesentimentdetaildata 16 BASE TABLE
public.vwconvsummarydata 66 See ConvSummaryData - Expands all the GUIDs with their lookups VIEW
public.divisiondetails 4 BASE TABLE

    • Related Articles

    • public.mvwconvvoicesentimentdetaildata

      Description Backward compatibility alias for vwConvVoiceSentimentDetailData - DEPRECATED: Use vwConvVoiceSentimentDetailData instead Table Definition CREATE VIEW mvwconvvoicesentimentdetaildata AS ( SELECT vwconvvoicesentimentdetaildata.keyid, ...
    • public.participantattributesdynamic

      Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false conversationid varchar(50) false conversationstartdate timestamp without time zone false conversationstartdateltc timestamp without time zone true ...
    • public.convvoicetopicdetaildata

      Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(100) false conversationid varchar(50) true starttime timestamp without time zone false starttimeltc timestamp without time zone true participant varchar(50) true ...
    • public.evalquestiondata

      Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false evaluationid varchar(50) false evaluationformid varchar(50) false questiongroupid varchar(50) true questionid varchar(50) true answerid varchar(50) true ...
    • public.evaldata

      Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(100) false conversationid varchar(50) false evaluationid varchar(50) false calibrationid varchar(50) true evaluationformid varchar(50) true evaluatorid varchar(50) ...