public.vwsurveydata

public.vwsurveydata

Description

Survey Data View

Table Definition

CREATE VIEW vwsurveydata AS (
 SELECT surveydata.surveyid,
    surveydata.conversationid,
    surveydata.surveyformid,
    surveydata.surveyname,
    surveydata.agentid,
    agent.name AS agentname,
    agent.department AS agentdepartment,
    manager.name AS agentmanager,
    surveydata.agentteamid,
    surveydata.queueid,
    queue.name AS queuename,
    surveydata.status,
    surveydata.totalscore,
    surveydata.completeddate,
    surveydata.completeddateltc,
    surveydata.updated,
    surveydata.lastpoll
   FROM (((surveydata
     LEFT JOIN userdetails agent ON (((agent.id)::text = (surveydata.agentid)::text)))
     LEFT JOIN userdetails manager ON (((manager.id)::text = (agent.manager)::text)))
     LEFT JOIN queuedetails queue ON (((queue.id)::text = (surveydata.queueid)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
surveyid varchar(50) true Survey GUID
conversationid varchar(50) true Conversation GUID
surveyformid varchar(50) true Survey Form GUID
surveyname varchar(200) true Survey Name
agentid varchar(50) true Agent GUID
agentname varchar(200) true Agent Name
agentdepartment varchar(200) true Agent Department
agentmanager varchar(200) true Agent Manager
agentteamid varchar(50) true Agent Team GUID
queueid varchar(50) true Queue GUID
queuename varchar(255) true Queue Name
status varchar(20) true Survey Status
totalscore numeric(20,2) true Total Score
completeddate timestamp without time zone true Completion Date(UTC)
completeddateltc timestamp without time zone true Completion Date (LTC)
updated timestamp without time zone true Last Updated
lastpoll timestamp without time zone true Last Poll

Referenced Tables

Name Columns Comment Type
public.surveydata 13 BASE TABLE
public.userdetails 13 BASE TABLE
public.queuedetails 17 Queue Lookup data BASE TABLE

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