public.vwuserpresencedetaileddata

public.vwuserpresencedetaileddata

Description

See UserPresenceDetailedData - Expands all the GUIDs with their lookups(Detailed)

Table Definition

CREATE VIEW vwuserpresencedetaileddata AS (
 SELECT upd.keyid,
    upd.userid,
    ud.name AS agentname,
    ud.managerid,
    ud.divisionid,
    ud.managername,
    upd.starttime,
    upd.starttimeltc,
    upd.endtime,
    upd.endtimeltc,
    upd.systempresence,
    upd.orgpresence,
    upd.routingstatus,
    upd.timeinstate,
    (upd.timeinstate / 86400.00) AS timeinstateday,
    upd.updated
   FROM (userpresencedetaileddata upd
     LEFT JOIN vwuserdetail ud ON (((ud.id)::text = (upd.userid)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
keyid varchar(255) true Primary Key
userid varchar(50) true User GUID
agentname varchar(200) true Agent Name
managerid varchar(50) true Manager GUID
divisionid varchar(50) true Division GUID
managername varchar(200) true Manager Name
starttime timestamp without time zone true Start Time(UTC)
starttimeltc timestamp without time zone true Start Time in LTC
endtime timestamp without time zone true End Time(UTC)
endtimeltc timestamp without time zone true End Time in LTC
systempresence varchar(50) true System Presence
orgpresence varchar(50) true Organization Presence
routingstatus varchar(50) true Routing Status
timeinstate numeric(20,2) true Time in State
timeinstateday numeric true Time in State (Days)
updated timestamp without time zone true Last Updated Time

Referenced Tables

Name Columns Comment Type
public.userpresencedetaileddata 11 User Presence Detailed Data BASE TABLE
public.vwuserdetail 16 See UserDetail: User Description in detail VIEW

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