Queue Observations

Queue Observations

contactcentredb.queueobservations

Description

Columns

Name Type Default Nullable Children Parents Comment
QueueName varchar(255) false
LastUpdate timestamp without time zone true
AGENTS_ONLINE smallint true
AGENTS_AVAILABLE smallint true
AGENTS_ON_CALL smallint true
AGENTS_AFTER_CONTACT_WORK smallint true
AGENTS_ERROR smallint true
AGENTS_STAFFED smallint true
AGENTS_NON_PRODUCTIVE smallint true
CONTACTS_IN_QUEUE smallint true
OLDEST_CONTACT_AGE integer true
CONTACTS_SCHEDULED smallint true
db_last_updated timestamp without time zone true

Constraints

Name Type Definition
pk_queueobservations PRIMARY KEY PRIMARY KEY (“QueueName”)

Indexes

Name Definition
pk_queueobservations CREATE UNIQUE INDEX pk_queueobservations ON contactcentredb.queueobservations USING btree (“QueueName”)

Generated by tbls


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