public.mvwconvvoiceoverviewdata
Description
Columns
| conversationid |
varchar(50) |
|
false |
|
|
|
| sentimentscore |
numeric(20,2) |
|
true |
|
|
|
| sentimenttrend |
numeric(20,2) |
|
true |
|
|
|
| agentdurationpercentage |
numeric(20,2) |
|
true |
|
|
|
| customerdurationpercentage |
numeric(20,2) |
|
true |
|
|
|
| silencedurationpercentage |
numeric(20,2) |
|
true |
|
|
|
| overtalkdurationpercentage |
numeric(20,2) |
|
true |
|
|
|
| overtalkcount |
integer |
|
true |
|
|
|
| ivrdurationpercentage |
numeric(20,2) |
|
true |
|
|
|
| acddurationpercentage |
numeric(20,2) |
|
true |
|
|
|
| otherdurationpercentage |
numeric(20,2) |
|
true |
|
|
|
| conversationstartdate |
timestamp without time zone |
|
true |
|
|
|
| conversationstartdateltc |
timestamp without time zone |
|
true |
|
|
|
| conversationenddate |
timestamp without time zone |
|
true |
|
|
|
| conversationenddateltc |
timestamp without time zone |
|
true |
|
|
|
| ttalkcomplete |
integer |
|
true |
|
|
|
| ani |
varchar(400) |
|
true |
|
|
|
| dnis |
varchar(400) |
|
true |
|
|
|
| firstmediatype |
varchar(50) |
|
true |
|
|
|
| divisionid |
varchar(50) |
|
true |
|
|
|
| firstqueueid |
varchar(50) |
|
true |
|
|
|
| firstqueuename |
varchar(255) |
|
true |
|
|
|
| lastqueueid |
varchar(50) |
|
true |
|
|
|
| lastqueuename |
varchar(255) |
|
true |
|
|
|
| firstagentid |
varchar(50) |
|
true |
|
|
|
| firstagentname |
varchar(200) |
|
true |
|
|
|
| firstagentdept |
varchar(200) |
|
true |
|
|
|
| firstagentmanagerid |
varchar(50) |
|
true |
|
|
|
| firstagentmanagername |
varchar(200) |
|
true |
|
|
|
| lastagentid |
varchar(50) |
|
true |
|
|
|
| lastagentname |
varchar(200) |
|
true |
|
|
|
| lastagentdept |
varchar(200) |
|
true |
|
|
|
| lastagentmanagerid |
varchar(50) |
|
true |
|
|
|
| lastagentmanagername |
varchar(200) |
|
true |
|
|
|
| firstwrapupcode |
varchar(255) |
|
true |
|
|
|
| firstwrapupname |
varchar(255) |
|
true |
|
|
|
| lastwrapupcode |
varchar(255) |
|
true |
|
|
|
| lastwrapupname |
varchar(255) |
|
true |
|
|
|
| divisionname |
varchar(255) |
|
true |
|
|
|
Constraints
| mvwconvvoiceoverviewdata_conversationid_key |
UNIQUE |
UNIQUE (conversationid) |
Indexes
| mvwconvvoiceoverviewdata_conversationid_key |
CREATE UNIQUE INDEX mvwconvvoiceoverviewdata_conversationid_key ON public.mvwconvvoiceoverviewdata USING btree (conversationid) |
| mvwconvvoiceoverview_agent |
CREATE INDEX mvwconvvoiceoverview_agent ON public.mvwconvvoiceoverviewdata USING btree (firstagentid) |
| mvwconvvoiceoverview_conv |
CREATE UNIQUE INDEX mvwconvvoiceoverview_conv ON public.mvwconvvoiceoverviewdata USING btree (conversationid) |
| mvwconvvoiceoverview_division |
CREATE INDEX mvwconvvoiceoverview_division ON public.mvwconvvoiceoverviewdata USING btree (divisionid) |
| mvwconvvoiceoverview_end |
CREATE INDEX mvwconvvoiceoverview_end ON public.mvwconvvoiceoverviewdata USING btree (conversationenddate) |
| mvwconvvoiceoverview_endltc |
CREATE INDEX mvwconvvoiceoverview_endltc ON public.mvwconvvoiceoverviewdata USING btree (conversationenddateltc) |
| mvwconvvoiceoverview_queue |
CREATE INDEX mvwconvvoiceoverview_queue ON public.mvwconvvoiceoverviewdata USING btree (firstqueueid) |
| mvwconvvoiceoverview_start |
CREATE INDEX mvwconvvoiceoverview_start ON public.mvwconvvoiceoverviewdata USING btree (conversationstartdate) |
| mvwconvvoiceoverview_startltc |
CREATE INDEX mvwconvvoiceoverview_startltc ON public.mvwconvvoiceoverviewdata USING btree (conversationstartdateltc) |
| mvwconvvoiceoverview_wrapup |
CREATE INDEX mvwconvvoiceoverview_wrapup ON public.mvwconvvoiceoverviewdata USING btree (firstwrapupcode) |
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