public.vwadherencedaydata

public.vwadherencedaydata

Description

Adherence Summarised Daily Data

Table Definition

CREATE VIEW vwadherencedaydata AS (
 SELECT ad.userid,
    ad.startdate,
    ad.startdateltc,
    ad.daystartoffsetsecs,
    ((ad.daystartoffsetsecs)::numeric / 86400.00) AS daystartoffsetsecsday,
    ad.adherenceperc,
    ad.conformperc,
    ad.impact,
    ad.adherenceschedulesecs,
    ((ad.adherenceschedulesecs)::numeric / 86400.00) AS adherenceschedulesecsday,
    ad.conformanceschedulesecs,
    ((ad.conformanceschedulesecs)::numeric / 86400.00) AS conformanceschedulesecsday,
    ad.conformanceactualsecs,
    ((ad.conformanceactualsecs)::numeric / 86400.00) AS conformanceactualsecsday,
    ad.exceptioncount,
    ad.exceptiondurationsecs,
    ((ad.exceptiondurationsecs)::numeric / 86400.00) AS exceptiondurationsecsday,
    ad.impactseconds,
    ((ad.impactseconds)::numeric / 86400.00) AS impactsecondsday,
    ad.schedulelengthsecs,
    ((ad.schedulelengthsecs)::numeric / 86400.00) AS schedulelengthsecsday,
    ad.actuallengthsecs,
    ((ad.actuallengthsecs)::numeric / 86400.00) AS actuallengthsecsday,
    ud.name AS agentname,
    ud.managerid,
    ud.managername
   FROM (adherencedaydata ad
     LEFT JOIN vwuserdetail ud ON (((ud.id)::text = (ad.userid)::text)))
)

Columns

Name Type Default Nullable Children Parents Comment
userid varchar(50) true User GUID
startdate timestamp without time zone true Start Date (UTC)
startdateltc timestamp without time zone true Start Date (LTC)
daystartoffsetsecs integer true Start of Day Offset
daystartoffsetsecsday numeric true Start of Day Offset in seconds
adherenceperc numeric(20,2) true Adherence Percentage
conformperc numeric(20,2) true Conformance Percentage
impact varchar(50) true Impact
adherenceschedulesecs integer true The Total Adherance Time that adherence is measured against
adherenceschedulesecsday numeric true The Total Adherance Time that adherence is measured against in seconds
conformanceschedulesecs integer true The Total Conformance Time that adherence is measured against
conformanceschedulesecsday numeric true The Total Conformance Time that adherence is measured against in seconds
conformanceactualsecs integer true Total Time Agent in Conformance
conformanceactualsecsday numeric true Total Time Agent in Conformance
exceptioncount integer true Total Exception Count
exceptiondurationsecs integer true Impacted Seconds
exceptiondurationsecsday numeric true Exception Duration Seconds
impactseconds integer true Impacted Seconds
impactsecondsday numeric true
schedulelengthsecs integer true Total Scheduled Time (Seconds)
schedulelengthsecsday numeric true Total Scheduled Time (Seconds)
actuallengthsecs integer true Total Actual Scheduled Time length
actuallengthsecsday numeric true Total Actual Scheduled Time length in seconds
agentname varchar(200) true Agent Name
managerid varchar(50) true Manager GUID
managername varchar(200) true Manager Nam

Referenced Tables

Name Columns Comment Type
public.adherencedaydata 17 Adherence Summarised Daily Data BASE TABLE
public.vwuserdetail 17 See UserDetail: User Description in detail VIEW

    • Related Articles

    • public.mvwconvvoiceoverviewdata

      Description Columns Name Type Default Nullable Children Parents Comment conversationid varchar(50) false sentimentscore numeric(20,2) true sentimenttrend numeric(20,2) true agentdurationpercentage numeric(20,2) true customerdurationpercentage ...

    • public.mvwconvvoicesentimentdetaildata

      Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(100) false conversationid varchar(50) true starttime timestamp without time zone true starttimeltc timestamp without time zone true duration numeric(20,2) true ...

    • public.vwteammemberdata

      Description Team Member Data View Table Definition CREATE VIEW vwteammemberdata AS ( SELECT tm.userid, ud.name AS "Agent Name", td.name AS "Team Name" FROM ((teammemberdata tm LEFT JOIN vwuserdetail ud ON (((tm.userid)::text = (ud.id)::text))) LEFT ...

    • public.jobminimumdefinition

      Description Columns Name Type Default Nullable Children Parents Comment jobid integer nextval(‘jobminimumdefinition_jobid_seq’::regclass) false jobname varchar(255) true maxsyncspan varchar(50) true lookbackspan varchar(50) true Constraints Name Type ...

    • public.participantattributesdynamic

      Description Columns Name Type Default Nullable Children Parents Comment keyid varchar(50) false conversationid varchar(50) false conversationstartdate timestamp without time zone false conversationstartdateltc timestamp without time zone true ...