Genesys Cloud
public.scheduledata
Columns Name Type Default Nullable Children Parents Comment keyid varchar(100) false userid varchar(50) true Agent GUID buid varchar(50) true Business Unit GUID scheduleid varchar(50) true Schedule GUID shiftid integer true Shift GUID shiftstartdate ...
public.surveyquestionanswers
Columns Name Type Default Nullable Children Parents Comment surveyid varchar(50) false conversationid varchar(50) false surveyformid varchar(50) true surveyname varchar(200) true agentid varchar(50) true agentteamid varchar(50) true queueid ...
public.queueinteractiondata
Description Queue Interaction Data Interval Data - Interval is from (15-60) Min(s) Columns Name Type Default Nullable Children Parents Comment keyid varchar(255) false Primary Key direction varchar(50) true Direction queueid varchar(50) true Queue ...